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Shipping

Do you offer free shipping?

For a limited time we are offering fast and free shipping for orders over $75 within the contiguous United States (does not include Hawaii, Alaska, or US territories). Large items are excluded from this shipping offer. (i.e. Art Giants, XXL Plushes,

What should I do if I experience a delay in the shipping of my order?

We apologize for any delays in shipping you may experience and we are here to help ensure you get what you ordered. Does your order include pre-order items?. If you have pre-order items on your order, your order will not ship until all items on your

What should I do if my order shows delivered but I have not received it?

Does the delivery confirmation show the correct destination?. Double-check the shipping address of your order (in the order confirmation email)  matches the delivery info on the Shipping Carriers tracking page to ensure it was delivered to the right

How can I update the shipping address for my order?

To update the shipping address for your order, please contact customer service as soon as possible before your order ships. It is crucial to provide specific information such as your order number and the new address details. If you have already sent

Do you ship worldwide?

We do ship to most countries worldwide, however, there are a few that we are unable to send to due to licensing or carrier restrictions. Please note that international shipments can take between 10-25 days for delivery. If you have been waiting for m

Do you offer expedited shipping?

No, we do not offer expedited shipping for domestic orders at this time.

Shipping Policy

We take pride in our products. After all, we collect this stuff, too! Your order is important to us! Please take a moment to review our shipping policy to be informed of how and when your order will ship. *Free Standard USA Shipping on orders $75 or

Order Processing

In-stock orders placed by noon CT are normally processed and shipped by our warehouse within approximately 5-10 business days from the date the order was placed. You should receive an order tracking number via email and in your Kidrobot.com account t

Shipping Address

The customer is responsible for providing a correct, complete and safe to ship to non-PO Box shipping address when you place your order.  Kidrobot is not able to modify, reroute or cancel orders once placed on Kidrobot.com.  Please verify you entered

Domestic Shipping (USA)

We use UPS, USPS, DHL and FedEx to ship orders. Packages shipped using these carriers are trackable. Please make sure that you use an address where all carriers can safely leave your package without risk of theft.  If your order is not delivered as p

International Shipping (Non-USA Orders)

Kidrobot currently ships to 176 countries outside of the United States. All international sales on Kidrobot.com are final. Duties, customs fees, and import taxes are not charged at the time of purchase on Kidrobot.com. Customers might be charged addi

Shipping Promotion Offers

Like our customers, we are fans of shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a USA destination. Free shipping and/or other shipping promotions do not apply to ov