Kidrobot

<p id="isPasted">Like our customers, we are fans of shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a USA destination.</p><p>Free shipping and/or other shipping promotions do not apply to oversized packages (ie: Art Giants, XXL Plush, etc.). Additional shipping charges will be added to all orders containing oversized products at the time of processing.</p>

Like our customers, we are fans of shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a USA destination. Free shipping and/or other shipping promotions do not apply to ov

Shipping Promotion Offers

Shipping

Do you offer refunds or exchanges?

How can I track my package after placing an order?

Can I cancel my order and get a refund?

Can I apply a coupon code after my order is placed?

How long does a refund process take?

How do I apply promo/discount codes?

Cancellation Policy

Pricing Policy

General Questions

Pre-Order Information

When will my pre-order item ship?

What should I do if my pre-order has not been updated or shipped yet?

Pre-orders

Do you offer free shipping?

What should I do if I experience a delay in the shipping of my order?

What should I do if my order shows delivered but I have not received it?

How can I update the shipping address for my order?

Do you ship worldwide?

Do you offer expedited shipping?

Shipping Policy

Order Processing

Shipping Address

Domestic Shipping (USA)

International Shipping (Non-USA Orders)

What do I do if I receive the wrong item in my order?

What do I do if I receive a defective item in my order?

My order was marked delivered but it’s not here.

Order Issues

Return Policy

Defective Toy Return Policy

Apparel Exchange Policy

How to make an approved Return / Exchange

Returns

How Does the Double Dunny Day Offer Work?

Shipping Promotion OffersUpdated 8 months ago