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Cancellation Policy

We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard Kidrobot.com Returns & Exchanges Policy applies to all orders.

Can I cancel my order and get a refund?

Unfortunately, we have an all sales final policy due to the limited nature of our collectibles. To protect the collectors and our shop from flippers and fraudsters, all customers must agree to the terms of this policy before they check out. We understand that situations can change, ...

Shipping Address

The customer is responsible for providing a correct, complete and safe to ship to non-PO Box shipping address when you place your order. Kidrobot is not able to modify, reroute or cancel orders once placed on Kidrobot.com. Please verify you entered the complete shipping address ...

Return Policy

... STOCK DATES. TO SEE THE MOST UP TO DATE ESTIMATE ON PRODUCT ARRIVAL, VISIT THE PRODUCT PAGE. KIDROBOT WILL NOT MODIFY, REROUTE OR CANCEL AN ORDER ONCE PLACED. KIDROBOT MAY CANCEL/REFUND ORDERS AT ANY TIME DUE TO STOCK LIMITATIONS, QUALITY PROBLEMS, INACCURATE INFORMATION FROM ...

International Shipping (Non-USA Orders)

... , certain items can not be offered for purchase in certain countries. International customers might experience restrictions when placing their order or orders may be canceled if the item is not available for that destination. *INTERNATIONAL ORDERS PLACED BEFORE 1/19/2024* International orders placed BEFORE ...

Pre-Order Information

... inventory is not in the Kidrobot warehouse and might still be in production. Due to unforeseen issues with production an item might be delayed or cancelled. If the item is cancelled, Kidrobot will notify you via email and a refund will be issued. As with all orders on Kidrobot ...

Shipping Policy

... STOCK DATES. TO SEE THE MOST UP TO DATE ESTIMATE ON PRODUCT ARRIVAL, VISIT THE PRODUCT PAGE. KIDROBOT WILL NOT MODIFY, REROUTE OR CANCEL AN ORDER ONCE PLACED. KIDROBOT MAY CANCEL/REFUND ORDERS AT ANY TIME DUE TO STOCK LIMITATIONS, QUALITY PROBLEMS, INACCURATE INFORMATION FROM ...

What should I do if my pre-order has not been updated or shipped yet?

... the shipping confirmation. If your order has been significantly delayed and this does not meet your expectations, we also offer you the option to cancel your order. We apologize for any inconvenience caused by our recent system upgrade in the warehouse, which has led to a slight delay ...