Pre-Order InformationUpdated 5 months ago
For select art pieces, Kidrobot might offer them available for Pre-Order. When the item is available for pre-order you have a window of time to place your order for the item with a future fulfillment time that will be longer than the normal time it takes to get your order delivered. On the item page you will see the estimated delivery window for the item. For example, a pre-order for an item might start in December but not ship from Kidrobot's warehouse until May.
Additional info about Kidrobot pre-orders:
- With pre-orders the inventory is not in the Kidrobot warehouse and might still be in production. Due to unforeseen issues with production an item might be delayed or cancelled. If the item is cancelled, Kidrobot will notify you via email and a refund will be issued.
- As with all orders on Kidrobot.com, once a pre-order is placed on kidrobot.com it cannot be altered or cancelled by the customer. Please triple check your information and the item description before placing your order.
- The delivery estimate for pre-orders is our best estimate of when the item will leave our warehouse and ship to you. It does not guarantee it will be delivered during that window. It could be delivered before or after that time.
Tell me more... Tell me more:
Kidrobot allows customers to place pre-orders of items that are still in early development and therefore we do our best to provide a rough estimate for when items will ship to customers. There are a plethora of factors that impact the product development timeline. We understand the anticipation of awaiting a pre-ordered item and WAITING SUX. We make an effort to update shipping estimates as the product progresses through development and production pipeline.
Pre-order products have estimated ship date that can be found on the product page. Depending on the item, estimated ship dates may vary, and are typically scheduled for specific quarters such as Q2, Q3, or Q4 of 2024.
Q1: January-March
Q2: April-June
Q3: July-September
Q4: August-December
These estimated shipping dates are constantly changing and can ship early or later. We recommend that you regularly visit the product's URL to check for the most current shipping estimates on pre-order items as we strive to keep these updated.
Customers are responsible for contacting customer service with any updates to shipping addresses.
Orders with pre-order items will ship when ALL ITEMS arrive at our warehouse. Once shipped, you will receive shipping confirmation along with tracking information sent to your email. To ensure you receive updates, please whitelist @kidrobot.com emails. We appreciate your patience and understanding.
Remember good things come to those who wait... and we have some GOOD things coming...
Have a wonderful day!