Do you offer refunds or exchanges?Updated 9 months ago

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include limited edition items and collectibles.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at help@kidrobot.com. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.