When will my pre-order item ship?Updated 5 months ago

In short - pre-orders will ship when ALL items on the order are in stock. Don't want to wait... Don't place a pre-order.  We always recommend placing separate orders for in-stock items and pre-order items.

Kidrobot allows customers to place pre-orders of items that are still in early development and therefore we do our best to provide a rough estimate for when items will ship to customers.  There are a plethora of factors that impact the product development timeline.  We understand the anticipation of awaiting a pre-ordered item and WAITING SUX. We make an effort to update shipping estimates as the product progresses through development and production pipeline. 

Pre-order products have estimated ship date that can be found on the product page. Depending on the item, estimated ship dates may vary, and are typically scheduled for specific quarters such as Q2, Q3, or Q4 of 2024.

Q1: January-March

Q2: April-June

Q3: July-September

Q4: August-December

These estimated shipping dates are constantly changing and can ship early or later. We recommend that you regularly visit the product's URL to check for the most current shipping estimates on pre-order items as we strive to keep these updated.

Customers are responsible for contacting customer service with any updates to shipping addresses.

Orders with pre-order items will ship when ALL ITEMS arrive at our warehouse. Once shipped, you will receive shipping confirmation along with tracking information sent to your email. To ensure you receive updates, please whitelist @kidrobot.com emails. We appreciate your patience and understanding.

Remember good things come to those who wait... and we have some GOOD things coming...

Have a wonderful day!