International Shipping (Non-USA Orders)Updated 8 months ago

Kidrobot currently ships to 176 countries outside of the United States. All international sales on Kidrobot.com are final. Duties, customs fees, and import taxes are not charged at the time of purchase on Kidrobot.com. Customers might be charged additional duties and import taxes when they receive their shipments.

Due to our licensing partnerships, certain items can not be offered for purchase in certain countries. International customers might experience restrictions when placing their order or orders may be canceled if the item is not available for that destination.

*INTERNATIONAL ORDERS PLACED BEFORE 1/19/2024*

International orders placed BEFORE 1/19/2024, are managed by the 3rd party company, Global Shopex which will provide all customer service needs for these orders. If you have any questions regarding the status of your package or shipping cost, please email Global Shopex directly at [email protected]

Any international orders placed AFTER 1/19/2024 are managed by Kidrobot. If you have any questions about your order, please reach out to our Customer Service at [email protected].

INTERNATIONAL SHIPPING RATES

Shipping charges vary depending on the package size, weight, destination, and shipping method. Please note that you may be required to pay the relevant taxes to your country when your items are delivered. International shipping rates will be provided at checkout.

ESTIMATED INTERNATIONAL DELIVERY TIMEFRAMES

Below are a few estimated delivery timeframes for a few international destinations on in-stock orders:

Canada: 5-25 Days

United Kingdom: 7-25 Days

Mexico: 5-21 Days

Australia: 7-25 Days

Other International Destinations: 7-25 Days

Orders do not ship until they have been fully processed which can take 3-7 days. Please consider the order processing time before placing your order.

INTERNATIONAL RETURN POLICY

All international sales are final. The standard Kidrobot.com Returns & Exchanges Policy applies to all orders.